Workers may have problems or concerns about their work, working environment or working relationships that they wish to raise and have addressed. A grievance procedure provides a mechanism for these to be dealt with fairly and speedily, before they develop into major problems and potentially collective disputes.
Employers are statutorily required in the written statement of terms and conditions of employment to specify, by description or otherwise, a person to whom the employee can apply if they have a grievance and they are also required by statute to allow a worker to be accompanied at certain grievance hearings.
Employers should have procedures which comply with the ACAS Code of Practice on disciplinary and grievance procedures.
The guidance on this site is intended mainly for employers and business owners, because Lawrite, which publishes this site, is a provider of HR and legal support services to employers.
If you are an employee looking for help with a problem at work, please follow the link below for more information for employees and where you can find an employment law guide written specifically for employees, explaining your rights at work, how the employment tribunal system works, how the law protects you against discrimination at work, and other useful information:
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