Workers may have problems or concerns about their work, working environment or working relationships that they wish to raise and have addressed. A grievance procedure provides a mechanism for these to be dealt with fairly and speedily, before they develop into major problems and potentially collective disputes.
Employers are statutorily required in the written statement of terms and conditions of employment to specify, by description or otherwise, a person to whom the employee can apply if they have a grievance and they are also required by statute to allow a worker to be accompanied at certain grievance hearings.
Employers should have procedures which comply with the ACAS Code of Practice on disciplinary and grievance procedures.
Get templates for disciplinary, grievance and performance review procedures in the Lawrite Employment Law Documents package for employers in the UK.
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Employers can buy subscriptions to the Lawrite Employment Law Documents package, and get Lawrite templates for documents including HR policies and procedures and detailed employment law and health and safety law guides, from the Lawrite Lawshop.
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This guide is for employers. If you are an employee looking for information about your rights at work please follow this link for employment law help for employees.